Secure Vision Pro · House 15 Road 8 Niketan Gulshan Dhaka 1212 Bangladesh · operations@securevisionpro.com · +880 1812555099

Who we are

Secure Vision Pro (“we”, “us”) operates https://securevisionpro.com and provides CCTV design, installation, and monitoring services from House 15 Road 8 Niketan Gulshan Dhaka 1212 Bangladesh. Contact operations@securevisionpro.com or +880 1812555099 for privacy requests.

This Privacy Policy explains what we collect through our website, sales conversations, surveys, and service delivery, and how we use that information under applicable Bangladesh law and good industry practice.

Information we collect

Identity and contact data: name, company, phone, email, and site address provided in forms, calls, WhatsApp, or meetings.

Project data: floor plans, photos you share, camera schedules, network details, and Optical Ledger notes required to design and support systems.

Technical data: IP address, browser type, and approximate location from standard web logs and cookies as described in our Cookie Policy.

Monitoring data (service clients): alert acknowledgments, incident notes, and device health metadata processed to deliver contracted monitoring—not for unrelated marketing.

How we use information

To respond to inquiries, prepare quotations, schedule surveys, perform installations, and deliver monitoring retainers.

To maintain Optical Ledger documentation, warranties, and safety notices.

To improve site performance and security of our website.

To meet legal, accounting, and dispute-resolution obligations.

Sharing

We do not sell personal information. We may share data with subcontractors who install or support systems under confidentiality, with cloud or telecom providers that host email or messaging, and with authorities when legally required.

Video footage from your premises remains your responsibility as the data controller of that workplace or residence. Our access is limited to contracted support and monitoring scopes.

Retention

Sales leads are retained while active and for a reasonable period afterward for follow-up and compliance. Project files are kept for warranty and service history. Web logs are rotated on ordinary schedules. Monitoring notes follow contract terms.

Your choices

You may request access, correction, or deletion of personal data we hold about you, subject to legal retention needs. Email operations@securevisionpro.com with enough detail to locate your record. We may need to verify identity before acting.

Security

We apply access controls, least-privilege admin practices, and staff guidance to protect personal and project data. No method of transmission is perfectly secure; we work to reduce risk continuously.

Children

Our services and site are directed to businesses and adult property owners, not to children.

Changes

We may update this policy; the effective date above will change. Continued use of the site after updates constitutes awareness of the revised policy.

Last updated August 12, 2026. For questions contact operations@securevisionpro.com.